Customer Service Specialist
Compensation: $33,505.00 - $58,970.00 /year *
Employment Type: Full-Time
Industry: Customer Service/Call Center
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Customer Service RepresentativeCompensation:
$13.00 to $15.00 hourly
OfficeTeam is working with a large company to find an organized Customer Service Specialist! The Customer Service Specialist will help answer product questions via phone and email, take client orders and help to ensure a positive experience from start to finish! If you have previous customer service experience apply today!
What you get to do:
-Respond in a timely manner to all customer inquiries/questions or concerns received via phone, e-mail and fax
-Accurately process and manage all customer orders and requests received, including new orders, change orders, and additions/deletions to pending orders
-Effectively communicate to the customer information relative to product applications, schedules, material availability, shipments, etc.
-Demonstrate knowledge of products and their use in order to provide general product-related technical assistance to distributors, retailers, contractors, architects, and homeowners
-Act as a customer advocate liaison between the customer, field sales, operations, logistics, planning, marketing, and other internal organizations
-Research and coordinate with internal departments to resolve customer claims/disputes
-Initiate customer quotations and provide on-going pricing support while maintaining accurate and updated recordsJob Requirements:
-2+ years of customer service experience in an office environment
-Comfortable with communication that may involve the delivery of bad news and/or potentially diffusing a difficult customer situation
-Strong communication skills both verbal and written
-Proficient with Microsoft Office and accurate data entry
-High School Diploma or equivalent
Please send your resume to ...@officeteam.com or call us at 320-###-####.
OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE s Most Admired Companies list every year since 1998.
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Contact your nearest OfficeTeam location at 888.###.#### or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Associated topics: customer care associate, customer service, customer service associate, internship, product support, representante de servicio al cliente, service, service agent, service representative, technical assistant
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.
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